Help and Support – Delaware’s English Courses
Welcome to the Help and Support page of Delaware’s English Courses. We’re here to ensure that you have a smooth and enjoyable learning experience with us. Whether you need assistance with technical issues, have questions about our courses, or require guidance on using our platform, we’re here to help. Below, you’ll find helpful resources and information on how to get support:
Frequently Asked Questions (FAQs):
Before reaching out to our support team, we encourage you to check our Frequently Asked Questions (FAQs) section. You may find answers to common queries related to course enrollment, account management, payment methods, and more. Browse our FAQs here.
Contacting Support:
If you couldn’t find the information you were looking for in our FAQs or if you need further assistance, our dedicated support team is here to help. You can reach us via email or phone:
- Email: [email protected]
- Phone: +621-254-2147
- Hours of Operation: Sun-Thu 10am-10pm (EST)
Please provide as much detail as possible when contacting us, including your name, email address, and a description of the issue or question you’re experiencing. This will help us provide you with a prompt and accurate response.
Technical Support:
If you’re experiencing technical issues while accessing our courses or using our platform, our technical support team is available to assist you. Please include any relevant details about the problem you’re encountering, such as error messages or screenshots, to help us diagnose and resolve the issue efficiently.
Feedback and Suggestions:
We value your feedback and suggestions for improving our services. If you have any ideas, comments, or suggestions on how we can enhance your learning experience, please don’t hesitate to share them with us. Your input is invaluable in helping us provide better services to our students.
Community Forums:
Join our online community forums to connect with fellow learners, share tips and resources, and engage in discussions related to language learning. Our forums are a great place to seek advice, collaborate with others, and stay motivated on your language learning journey.
Thank you for choosing Delaware’s English Courses. We’re committed to providing you with the support and assistance you need to succeed in your language learning goals.
Best regards,
The Delaware’s English Courses Support Team